Privacy


This Privacy Policy describes how your personal information is collected, used and shared when you use or make a purchase from www.createasmilestamps.com (the "website").

Personal data collected by us: 

 When you visit the Website, we automatically collect certain information about your device, including web browser information, IP address, time zone information and some of the cookies installed on your device. As you navigate the site, we also collect information about the individual web pages or products you view, the websites or search terms that brought you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies: 

 "Cookies" are data files stored on a device or computer, often containing an anonymous unique identifier. More information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org. 

"Log files" log actions on the website and collect information such as IP address, browser type, internet service provider, referring/exit pages and date/time stamp.

"Web beacons", "tags" and "pixels" are electronic files used to collect information about how you navigate the website.

We also collect certain information about you when you buy or attempt to buy something on the Site. This includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When paying via PayPal, credit card via PayPal, direct debit via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. The transfer takes place in accordance with Art. 6 Paragraph 1 lit. b GDPR and only to the extent that this is necessary for payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal and direct debit via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.#

When we use "Personal Information" in this Privacy Policy, we mean both device information and order information.

How do we use your personal data? 

 We typically use the Order Information we collect to fulfill orders we receive through the Site (including, but not limited to, processing your payment information, arranging for shipment, and sending you invoices and/or order confirmations)We also use this order information to: communicate with you; Screening our orders for potential risk or fraud and providing information.

We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimize our website (e.g. by analyzing how our customers navigate and interact with the website and to measure success our marketing and advertising campaigns).

We share your personal information with third parties who assist us in using your personal information as described above. For example, we use Shopware 6 to operate our online shop. You can find more information about how Shopware uses your personal data here: https://www.shopware.com/de/datenschutz/

We also use Google Analytics to understand how our customers use the website. Further information on the use of your personal data by Google can be found here: https://policies.google.com/privacy?hl=de. You can disable Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Passing on to shipping service providers 

 For the delivery of goods, we pass on personal data, to the minimum required, to service providers (third parties), insofar as this is necessary for the execution of the contract. If we pass on your data to a shipping service provider (such as DHL, DPD, UPS Hermes or GLS), the legal basis for this is Article 6 Paragraph 1 Letter b of the General Data Protection Regulation (GDPR), which allows us to process the data made possible if this is necessary for the performance of a contract with you or for the implementation of a pre-contractual measure.

Your rights: 

 If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below. In addition, if you are a European resident, please note that we process your data in order to fulfill contracts with you (e.g. when you place an order through the Website) or to pursue our legitimate business interests set out above.

Data retention: 

 If you place an order through the Site, we will retain your order information for our records unless you ask us to erase that information.

Changes:

We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. CONTACT US If you need more information about our privacy practices, have questions, or want to make a complaint, please contact us by email at info@createasmilestamps.com or by post at the address below: Sternbuschweg 41b, Duisburg, NRW, 47057, Germany